Effective Date: [Insert Date]
Last Updated: [Insert Date]

At [Your Company Name], we understand that plans can change. Our cancellation policy is designed to ensure fairness, protect the time and effort we invest in each project, and maintain professional commitments.

1. Cancellation by the Client
You may cancel your website design or development project at any time by providing written notice to us at [your-email@example.com].

Depending on the stage of the project:
Before Project Start:
If cancellation occurs before any work has started, and within 3 business days of payment, you may be eligible for a partial refund, less any non-refundable deposit and administrative costs.

After Work Has Started:
If work has already begun, you will be invoiced for all hours and work completed up to the cancellation date. Any payments already made will be applied toward this balance. No refunds will be issued for work completed.

After Project Completion:
No refunds or cancellations are permitted once the final deliverables have been completed and delivered.

2. Non-Refundable Deposit
A non-refundable deposit (usually 30–50% of the total project cost) is required to begin work. This covers project planning, initial design concepts, and scheduling. The deposit will not be refunded under any circumstance once the project has begun.

3. Cancellation by [Your Company Name]
We reserve the right to cancel a project at any time due to:

Lack of required information or content from the client
Repeated failure to provide feedback or approvals
Breach of contract or inappropriate behavior
Force majeure or events beyond our control

If we cancel the project for reasons unrelated to client conduct, a prorated refund will be provided based on work completed and expenses incurred.

4. Reinstatement of a Canceled Project
If you wish to resume a canceled project, a new agreement may be required. Additional fees may apply depending on the timeline, changes in scope, and resource availability.

5. Communication & Final Billing
All cancellation requests must be submitted in writing via email. Upon receiving a cancellation request:
We will calculate and invoice any outstanding balance for work completed.
Project files or partially completed work will be provided upon request only after all outstanding balances are paid in full.

6. Project Inactivity

If the client becomes unresponsive for more than 15 days without prior notice, the project may be considered canceled. In such cases:

All payments made are forfeited.
The project will be archived.
A restart fee may be required to resume work.

7. Contact
To cancel a project or discuss any concerns, please contact:
📧 support@stunningpc.com
📞 +919630255566